Customer Testimonials
We're not so sure about our Hyundai Ioniq 5 after it's had to be in the shop twice for repairs in its first 15,000 miles, but the dealership in Loveland is a keeper. I won't go into the long story of the car's failures we've had to endure, but the service team at Crossroads handled each curveball the car threw them with great communication with us and honest assessments and estimates for the next steps and timing. Special shout out to Cecil, who had to endure my wife's daily calls for status for over a month.
Jake at Crossroads Hyundai gave us a great experience purchasing our car .His service was 5 star ...
Our experience at Crossroads Hyundai in Loveland was nothing short of exceptional! Brett, our salesperson, and Tyler in finance went above and beyond to ensure we drove away with exactly what we were looking for. From the moment we walked in, Brett truly listened to what was important to us and found the perfect vehicle to meet our needs. He was incredibly patient and knowledgable, answered every question thoroughly, and made the entire process refreshingly straightforward—no haggling, no pressure, just the offer we asked for. What stood out most was how efficient the purchasing process was, making it the ...
I worked with Kalin buying my new car and he was awesome! He was kind and helpful and patient. It was a four month process to finally purchase the car I wanted and he was never rude or pushy. Such a great experience, thank you to Crossroads Hyundai and thank you to Kalin!
Bojangles made every effort to find us a car in our price range by bringing us several options from around the lot. He showed patience with us as we tried to find a safe, affordable, car for our kid. The staff there was also friendly. They do have a large variety of used cars.
I owned a Tesla Model Y that got totaled. I comparison shopped an Ioniq 5 Limited and the Ioniq is a better car in virtually every way. I worked with Jack who is awesome, very flexible and knowledgeable. I would recommend him to anyone. I also worked with Dana in the business office who went above and beyond for me. Thank you to Jack and Dana for making this super easy! I've already referred a coworker who leased an Ioniq 5, and will keep referring people!
Mr Bojangles, is so Awesome! He's humorous and lightens the stress. We were his first sale at this location and he was exceptional. Thank you Bojangles, we wish ypu the very best! Our car is beautiful.
Thanks Morgan and Crossroads for a great car-buying experience and delivery of my new Palisade.
We bought a Santa Fe from Christian and he made it seamless and painless. Would 100% recommend. He deserves a raise Paul!!
I've Never had a better experience buying a vehicle at a dealership! Morgan was so helpful and personable and even came in on her day off to ensure I got the car I wanted. She went above and beyond for the entire transaction
Best dealership I've been to in the area. My daughter's car died on I25 and they got her in promptly and diagnosed the problem, even did most of the paperwork for the recall for her.
Henry and the team are fantastic! I sell cars for a major KIA store but they had a nice, fair priced used vehicle that was perfect for me. Fully transparent process, insanely good communication with sales people and management earned my business with no hesitation. Would absolutely buy another vehicle from them and highly recommend asking for Henry when you get here. Thank you for treating your customers and community with respect, kindness and fair deals on quality vehicles.
Kris at service was able to help me in a tight spot. I was travelling and had just bought a new car from another dealership. When I stopped at Loveland I found I had a defect in my tire and they were able to get the tire replaced the same day even with a full service schedule. Thanks Kris
Recently sold one of my cars to Crossroads Hyundai and thanks to Torin and Morgan, the process was extremely easy. Bought two cars in the past and won’t hesitate to buy another. Highly recommend
We just bought a new Ioniq 5 with the help and great service provided by Jack Townsend at Crossroads Hyundai- he helped us get the right car, in the perfect color, and ensured we'd have a good experience once we got it home. Thanks Jack and Bob for getting us into and ready to enjoy our first EV. We couldn't be happier.
First time working with a dealership, I was looking to lease an EV to replace my 2007 Camry. These guys and gals were all amazing! I’d been shopping around several dealerships, and this was by far the most friendly and welcoming. Others were pushy and (for lack of a better term) “salesman-y”. In the other dealerships, I felt like they were pushing me towards a certain direction I did not want. But Crossroads Hyundai did just the opposite; they let me guide the conversation and were helpful whenever I needed it. Can’t recommend this place enough! I worked with ...
I had a decent experience here. Dave, the manager was fair and Wesley who was my salesman went above and beyond. He explained all i needed to know about the car i wished to buy. He took his time and helped me every step of the way. He has the patience of a saint. My deal was fair and i have zero complaints. Wesley also called the next day to address other concerns i had. I highly recommend him to help you in the car buying process!
The front desk members of the service desk were the nicest gentlemen to help through the waiting process. The work ended up taking a few hours longer than we had expected and they gave me a vacant office to continue to work on my studies while being there to pass the time! They truly go to battle for their customers helping them with the wait.
Jack Townsend is a real pro. I am a tough car buyer and found him responsive to direct questions and nothing was a surprise during a very simple transaction.
Jack was honest and helpful. He got me a great deal and was very friendly. I couldn’t have asked for more.
We recently purchased a Hyundai SE, an all electric car with great miles per charge. Bob, the “ electric man,” answered all of the questions we had about the car and explained all of features on the car. Our salesman was Henry who made the paperwork easy and provided help in signing up to Electricfy America, a charging service across the United States. Thank you Bob and Henry, we are enjoying our new car.
Brett Ollila was the sales representative that helped me with my purchase and was very helpful providing all the information I needed for my purchase and delivery of vehicle.
Hyundai Crossroads will take care of you and help you get the car you want and need. Not to mention the amazing people working to get you the best deal in the market. MORGAN is a bubbly, knowledgeable and personable that makes the whole transaction at ease. She enjoys what she does and I highly recommend to find her when you decide to get a Hyundai! ☺️
I recently purchased a car from Crossroads and Morgan was an pleasure to work with. I explained that I had no plans to make a purchase on my first visit and she insisted I test drive the car. She said she would keep the car tucked away while I sorted out my previous lease. A week later she helped me with the buying process and I went home with a new Kona. I highly recommend the Crossroads dealership.
Just bought a 2024 Hundai Tuscon Hybrid from here and had a wonderful experience. I worked with Henry and he was patient, knowledgeable and made the whole experience a breeze. Highly recommend checking them out and working with Henry!!
Wes was fantastic in getting us a great deal! Truly awesome customer service and a pain-free experience. Highly recommend!
Sales consultant Jack Stevens did an amazing job understanding our wants and giving us multiple options to test drive and look at. The whole team at Crossroads Hyundai was pleasant to work with and very knowledgeable about every step of the process of leasing our 1st ever EV.
I needed a rush order on an oil change and this dealership was more than accommodating, far superior than the Greeley dealership. Dylan was polite and professional.
Christian and Cullen were amazing. Both were really professional and knowledgeable. Definitely would recommend them to help you find your dream car.
Personable & great service! Thank you for a positive experience and quality repairs!!
Christian Kent went ABOVE and BEYOND showing our vehicle he was very reasonable! John F and him worked greatly to find our new family car❤️
Morgan did a wonderful job of explaining every detail about the car I was interested in! Even went the extra mile to get try to get me a better offer on my trade! Shes great at her job, and was great to work with !
We purchased our third car here at Crossroads Hyundai and would not go anywhere else. The sales team is still here since our 1st purchase obviously in advanced positions Tyler was our first sales person and then our 2nd was Bradley and now out 3rd is an awesome guy named Brett, honest, straight forward no b.s. sales guy. I recommend Crossroads Hyundai and these three guys to all my family and friends. You can't beat the warranties and the service department. An extreme 10 in our book.
I test drove a car there this past week, and Jack was so helpful! It turned out not to be the right car for me, especially since I'd have to drive it back to south Texas. I really appreciate Jack's working with me to try to get me a good deal and not pushing me when it turned out to be too high.
Both times I went to see Brett in service and over the phone he has been nothing but real! He got to know me and my circumstances and led me correctly unlike most mechanics. He is always pleasant, nice, real, and does me justice. I appreciate him and would at this point never go to anyone else. He deserves recognition. Thanks Brett! U rock! Much love.
I had such an amazing experience purchasing a car here! Jack and Tyler were personable and kind throughout the process. They made it easy for me when I had any questions or concerns and were both extremely considerate. I'm in love with my new car, thank you guys. 🙂
Great experience at Crossroads. Morgan was attentive, respectful, and professional during the entire process. Thank you!
Kalin Standerwick at CrossroadsHyundai of Loveland made my car buying experience exceptional. Highly recommended.
Great dealership. Purchase was flawless and fast
I bought my first brand new vehicle, 2024 Hyundai Palisade, from Crossroads. Jackson Reger was my salesman, he did an outstanding job! I shopped without my husband but had my 2 year old Grandson with me. Jackson and the whole team at Crossroads were very accommodating! Thank you all for a great experience!
Amazing customer service! I had to take my vehicle in due to engine issues. I had originally called the Hyundai in Greeley as it's a few miles closer, and despite completing an online form for them to contact me and multiple calls, they never returned my calls, nor reached out after the form. Crossroads Hyundai picked up on the first call, they were friendly, professional and informative. I towed my vehicle to their location and while my vehicle was there, I'd get calls updating me on the status. The work performed was great! Overall I am extremely satisfied ...
Good and fast service with complimentary car wash
Everyone really worked hard to get me into a car as quickly as possible. The staff couldn't have been nicer
We had Kalin, he was an upstanding chap who haggled on our behalf.
Jack and the team were extremely friendly and listened to all my needs. Even with all the supply issues going on, he helped negotiate the price. And as a bonus , I even received a bear hug. Great hug and even better sales experience, See you at the Crossroads!
Had a great experience buying a car here! Torin Kufeld was thorough and concise, he took all my needs into consideration. It couldn't have been easier to buy a car.
I recently had the pleasure of working with Jackson Reger at Crossroads Hyundai, and even though I was out of state, the experience was fantastic. Jackson was incredibly responsive over the phone and made sure all my needs were met. He helped me get everything I wanted in my new Hyundai Palisade, all within my budget. His professionalism and dedication to customer service made the entire process smooth and enjoyable, despite the distance. I highly recommend Jackson Reger and Crossroads Hyundai to anyone looking for a seamless and quick car buying experience!
If you're looking to connect with a great salesman who goes above and beyond expectations, Torin Kufeld is your man. He was on top of it with communication and responsiveness throughout the buying experience, but what impressed me most was his helpfulness with the vehicle itself. He knows all of the features inside and out and went out of his way to help me adjust the settings in the vehicle and get all of the apps set up before I drove off the lot. Then he checked in a few days later to make sure that if any other ...
Best experience I had while car shopping! It was a blast and not as stressful
Jack was great! He really helped get me into what I needed and was looking for last minute on a Friday. He was super friendly and patient and really made the process seamless.
Service department here is great. Had some battery issues with my Ioniq 5 and they had to order a new ICCU and needed to have my car there for a week. My service adviser Kristine was able to get me a loaner Kona. Overall pretty happy with my experience with the Service department.
Got me in right away, great and friendly customer service! Did a great job!
Received top dollar for my trade and a good price on Hyundai Tucson Hybrid. Jack, the salesman was great. I found it easy to negotiate a deal that was fair and will definitely take my future business to Crissroads.
Quick & easy. Finance office didn't try to talk me into buying a bunch of extra stuff, total time about 15 minutes.
Brett was amazing with getting me the exact car I wanted!
Our salesman went above and beyond in my opinion to get me what I wanted at the finance table. Picking a car was easy. He got me everything I wanted!
Devon was amazing with the buying process. I was thinking it would be a couple more weeks till I found the right car and Deven helped me every step of the way! I can’t thank the team enough for helping out me and my husband with buying our first car! Thank you to Deven and the crossroads Haundyi team!!!
I worked with Wesley on purchasing a used BMW. I was in a hurry and need to get in and out. Wesley was so on top of it. He had me out the door in 3 hours!!! I have purchased many cars in my day and I would say that Wesley is probably the best I've worked with. Thank you Wesley for taking such good care of me!
Great experience! Will not return to Hyundai Greeley now I have experienced good customer service!
Great experience with the staff. We worked out a deal that was good for us and the dealership. Since we worked out the deal over calls and texts, by the time I arrived, we only needed to sign the deal, meet with finance, and drive off with a great vehicle! Thank you for making this a simple process!
Christian was awesome . Very respectful, timely and professional . Felt at ease working with him and the sales manager was accepting of our terms and willing to work with us on financing. I would recommend them to anyone.
Torin, Tyler & Paul were amazing and we couldn’t be happier with our beautiful new Tucson!
I had an excellent experience with Crossroads Hyundai. The sales person was knowledgeable and helpful, and the finance team was also very helpful.
Great service and 4 free oil changes!
I have visited Crossroads a couple of times and worked with Wes Hewitt. It didn’t matter if I was looking to buy a $50k EV or a $5k used car, Wes made the same effort to prep the vehicle, enable an easy test drive, and answer all of my questions. If you are thinking of going to buy a car from Crossroads Hyundai, I highly recommend working with Wes.
I am pleased with the transaction and my experience at Crossroads Hyundai. I ended up getting an electric car (2024 IOANIQ 5, Limited, with Disney trim). Paul, the sale manager, worked hard to earn my business, which I really appreciate his effort.
Great service, responsiveness, courtesy, helpfulness, and cooperation by Kristine and everyone else I interacted with. Thank you!
Jackson was great to work with, he helped with anything I needed and was very intuitive.
We had such a great experience leasing a car with Morgan. She answered all of our questions and made the process super easy! Thanks Morgan!
I just bought my 2021 rav-4. Wesley Hewitt is an amazing seller and got me out the dealership driving my new car. I am telling all my landscape customers and friends to go with Wesley. Wesley will make your dreams reality. Thank you Wesley Hewitt.
After having a terrible experience at another Hyundai dealership, I decided to try Hyundai of Loveland and I have to say that my experience so far has been awesome! Everyone I have spoken with has been super helpful, their driver is kind, courteous, and prompt, and when I needed an oil change for a last minute trip, they squeezed me in and made sure it was completed in time to make my next appointment. Shout out to Brett who made my day!
Great Experience!!
Thanks to everyone at Crossroads Hyundai, with a very special thanks to my Sales Rep Torin Kufeld for an amazing first time car buying experience. Thank you for taking the time and care to get me into the exact car I wanted. Your professionalism, knowledge, and honesty sealed the deal. I will definitely buy/service all future vehicles @ Crossroads Hyundai. Sincerely!
If I could give more stars I would. Morgan was so helpful! If you need new wheels I recommend working with Morgan. She simplified the process and went above to answer any questions of mine. I'm coming back to Hyundai of Loveland.
Took care of the work I needed, fast and efficient. Did not try to upsell or tell me I needed more done!
Customer Service was outstanding. As of when I bought my car last week Hyundai / This Dealer can not offer the used EV discount off the price of the car durning purchase. You can not claim it until tax time. Disappointing, but not a reflection of the service I received.
Our experience at Crossroads Hyundai exceeded all our expectations! Jackson, our sales consultant, epitomizes excellence in customer service. He attentively listened to our preferences and guided us to the perfect car that matched our desires in model, trim, accessories and color. The Crossroads Hyundai dealership seems new and is quite attractive and comfortable. That's important when you're spending time and money on a significant investment. Yet what truly set Crossroads apart from other dealerships are the team's professionalism and their dedication to meet customers' needs. Jackson, alongside his team, worked to ensure we not only found the ...
Always great service from Loveland Hyundai! They are friendly, efficient, and do what they can to make maintenance easy. I had repairs done on my 2012 Sonata and even though the parts had to be ordered, my car was still done earlier than anticipated.
Timely and detailed.
Very friendly and extremely helpful they got the vehicle I was looking for. I loved this experience!
Cecil and Brett took Fabulous care of me on Thursday, 11 April. Thank you team whom I trust with my treasured car, affectionately referred to as Faye, my 2019 Hyundai Santa Fe!
We needed another vehicle with a new driver coming up in our household, so I started narrowing it down in January. I wanted to test drive some options and Jackson was excellent, and patient! It took about 3 mos to complete a purchase since we kept wavering on models, etc. In addition to his patience, he was not pushy at all. He checked in with me every so often to see how the search was going. I was hopeful that they’d get something in stock (we were focused a specific used model by that point) that would fit our needs ...
I went in looking for something newer and Jackson was the absolute best. Super friendly and personable. 10/10 recommend going to see him with any interests. I left in a new car and feeling like I had the best experience!!
I recently purchased a 2024 Hyundai Santa Cruz from Crossroads Hyundai of Loveland, Colorado and had a wonderful experience. My salesperson, Dylan Kittredge and general manager Dave Young, Dana, and Finance manager Bradley are absolutely phenomenal, they were honest and treated me with respect, Dylan even went out of his way to go out and grab me a hamburger and fries during the process of purchasing, thanks again Dylan👍👍. General Manager Dave Young was kind and very considerate helping me with the purchase, Dana was fantastic helping out, and Bradley in Finance was exceptional 👏 👌 👍 even the service dept. is exceptional I ...
Cars are way overpriced, They don't seem to b interested in selling the ev Nissan leaf that don't qualify For the tax credit any longer. Too bad because I have cash and I m willing and able to buy a Nissan leaf.
Had a great experience with the dealership and an auction purchase after making a poor decision on a new car. Sales person was knowledgeable and helped me figure out what the best car would be and was able to get it shipped cross-country quicker than I would have thought!