Customer Testimonials
I found a 2022 Palisade on this dealership's website and it looked solid. Dropped a email to GM Paul Grace with a question or 2 and expected sales to call. Ole Paul reached out himself Monday morning and we had a good call with transparency of the car's background and pricing. We drove up Tues and met with a young Fla rep - Brett Ollila who was able to get the recent trade out of service for a drive and review of carfax and more. Paul and Brett built solid rapport and trust...a Key. By phone and Brett's ...
Please ask to see Mr.BoJangles! Or Tyler works too. I had an amazing and easy experience. I bought a used car, 4000 dollars cheaper than what they are charging nationwide. I expected either the car was broken... or here we go again they are gonna tack on 4 grand in fees at the end.. Other than a 799 dealership fee and taxes the price was the price.. He did mention all the available up sales but in no way pressured me to buy anything extra. He asked me how I wanted to pay.... we paid 15000 cash and got a tiny loan without ...
Wes and Paul were sharp, professional, responsive, and understanding of my needs. They provided a truly game changing dealer experience for me. There were no surprises, just transparent and clear communication. These folks run a great dealership!
Had a great experience buying a car here! Torin Kufeld was friendly, answered all my questions and helped redirect me when the car I previously wanted was not in stock. Super happy with my brand new palisade. Again, extra shout out to Torin Kufeld. He was great and not salesy at all which I appreciated.
Can’t say I’ve ever reviewed a dealer before, but here I am. Just wanted to say Kalin was great! Worked with us to make sure we were comfortable signing on the dotted line - I appreciate his kind approach that didn’t involve any of the stereotypical “pushy” or rude tactics when we didn’t purchase immediately. To Kalin’s manager - you’ve got a good one! A salesman who approaches selling cars as a real person.
At Crossroads Hyundai, my car found care, A team so skilled, beyond compare. The check engine light, a worrying hue, Diagnosed and fixed, they knew what to do. Adaptive memory reset with a steady hand, No vacuum leaks, all systems scanned. Catalytic converter checked with ease, My car now runs like a gentle breeze. A multi-point inspection, complimentary too, Ensured my Elantra is as good as new. Kristine Nelson, so helpful and kind, Service like this is rare to find. Five stars I give for this perfect repair, Crossroads Hyundai, you truly care. For anyone needing service done right, This ...
Jack was the man. We were in and out in no time with our car. He was very helpful and honest ! We will definitely be back here again for our next vehicle ! Thanks Jack!
Service was by appointment. They were on time and on point. Great customer relations team. All good. I would recommend and I will return.
Joe bangles was great! Amazing customer service!
Torin Kufeld Buying a used car at Crossroads Hyundai has been a positive experience. Torin Kufeld helped me find a car that fits my needs. He has been patient, knowledgeable, and very pleasant. I appreciate his professionalism. I’ve worked with six different dealers and Torin was a pleasure to work with.
A factory fix did not correct a tailgate rattle in our Ionic 5. Tech Alex Novak took it for a test drive, identified the problem and now it's better than new. Thanks, Alex for your professionalism and attention to detail!
straight dope
A note of praise for JACK TOWNSEND. Buying a car can be a hassle. Jack represented Hyundai of Loveland with care, decency and attention. He's a great ambassador and the dealership are lucky to have him.
(Translated by Google) Excellent work on the part of Miss April, a lot of professionalism, attention and concern. In addition to being bilingual which provided better communication. (Original) Un excelente trabajo de parte de la señorita April , mucho profesionalismo , atención y preocupación. Además de ser bilingüe lo cual proporcionó una mejor comunicación .
Jake Alexander was quick, precise, and kind! Wonderful to work with! Would definitely do business here and with him again!
We test drove six different vehicles at six different dealerships in one day and returned to Crossroads Hyundai to purchase our 2025 Tucson. Not only is it a great car but the service that we received from Torin Kufeld was well above and beyond the experience we had at the other dealerships. Five stars for Torin!
Would have preferred to speak to the mechanic before and after the service
Very easy laid back sale. John Townsend was great and I would recommend him for any car sale.
I had the best car buying experience that I've ever had working with April Palmer! She was so easygoing but also so knowledgeable, responsive & attentive. 100% recommend Crossroads Hyundai & 200% recommend April Palmer.
April helped my wife get her new 2024 Sante Fe and she was amazing! Ask for her if you go!
Proper directions: 1. Enter Crossroads Hyundai of Loveland 2. Insist on salesperson: Kalin We test drove 4 makes of small SUVs around the Denver area and enjoyed the Hyundai Tucson the best. Kalin was a pro’s pro in introducing us to the Hyundai experience! We went home to take our time to do our due diligence; and were very happy with the online Tucson reviews/research too. We went back to Crossroads, and Kalin walked us through the completion of the sale in expert fashion….. and much appreciated his patience at times involved too:) Once again, K-A-L-I-N … ask for him by name! ...
Needed service on my 2022 Santa Cruz, was surprised and very pleased with all aspects of the people and service. Purchased Santa Cruz from different dealer, Crossroads Hundai better dealer
Enjoyed working with all involved in order to purchase our vehicle
Bojangels helped me find a car recently and the process was super quick and easy! I would recommend him to anyone looking for a vehicle. He was very friendly and not pushy. I found the perfect car for me and my family. One thing I will mention and the title complete form took over a month to be mailed to the DMV. I had to call several times before the issue was resolved. But other than that my experience with the dealership was great.
Had an issue with a knocking sound in the rear of my 2020 Palisade due to faulty rear shocks. The first fix didn’t work, but Dylan reassured me the car was safe to drive and kept the work order open until they found the right solution. This was a lifesaver as I had to make several trips to South Dakota due to a family emergency. Everything was fixed and covered under warranty, even as I approached 60,000 miles. Great service and professionalism—highly recommend Crossroads Hyundai of Loveland!
Highly recommend working with salesman Connor Jorissen! Easy to work with, answered all our questions and did a great job sealing the deal! We will definitely use him and Crossroads in Loveland again!
Christian and Beaujangles at Crossroads Hyundai are the best! They made our car buying experience enjoyable - their customer service is on point. They were friendly, listened to what we wanted, helped us find a car that met our needs (and wants) and never pressured us. They were routinely available to answer questions as we navigated features, trim packages, etc. I highly recommend both of them!
I recently got a brand new Ioniq5 Limited here and within a few days it was determined that it had a major defect (first of its kind in the U.S.). This was the second car I’ve gotten here (the first was a used Kona that had issues). Five stars may seem questionable given both circumstances but they replaced the Ioniq5 with the same kind. They gave me a loaner and they fixed the situation. I have to give complete credit to three people there: Morgan was awesome. She worked with me on the payments to get me where ...
Kristine is always wonderful!
This place is top notch! I worked with Wesley Hewitt, and it was a true pleasure. Wesley was very efficient at his job and treated me really well. He wasn't pushy, and I felt as if he was really working with me to get the deal right. Can't recommend Crossroads Hyundai of Loveland enough!
Matt and Connor were amazing I definitely recommend these guys if you are looking to buy a car!
Just bought my new car today! Every single time I have gone to buy a car it’s been absolutely awful and a terribly long experience… Today was quick, efficient, and just a wonderful experience. Wesley was awesome, he made my husband and I feel very welcome & helped me get into the car I wanted. Shout out to Bradley too, also very kind and quick. Definitely recommend and when my partner is in the market for a car, we’ll be back!! Thanks guys!!
Had a great experience with this company for from top to bottom of buying my new Hyundai. They had the vehicle ready and financing completed when I arrived. I would definitely buy from them again thanks for this great experience buying a car cause I usually absolutely hate it
Great experience and have staff to explain a lot about EVs and this particular one.
I got my new car from April and let me tell you, she is amazing and so knowledgeable! She followed up the next day to see how I liked my new car too. I absolutely love it and so excited! Thanks for making this process so easy!
Excellent experience with Crossroads Hyundai and our sales consultant, Bojangles.
“Beaujangles at Crossroads Hyundai is hands down the best! From start to finish, he made my car-buying experience smooth and enjoyable. He was incredibly attentive, taking the time to understand exactly what I was looking for and answering all my questions with patience and honesty. His knowledge about the cars and financing options was impressive, and he went above and beyond to ensure I was comfortable with every step. I never felt rushed or pressured, and I truly appreciated his friendly, down-to-earth attitude. If you’re looking for top-notch customer service, Beaujangles is your guy!”
Great experience, unbeatable (EV) prices, great people and quick!
We bought our new car yesterday and worked with Torin Kufeld. Torin was so wonderful throughout the entire process and made us feel very at ease. He is so friendly and knowledgeable, and he made the day such a fun experience for us!! If you’re looking for and easy car buying experience where you’ll feel taken care of, listened to, and supported, choose Crossroads Hyundai and choose Torin!
I knew what i wanted when i came in. I left with that and a great experience. Jack exceeded my expectations with ensuring i knew everything i needed to and where to go if i had questions. This I found to be paramount in my first EV experience. They earned my repeat business.
Kalin helped us find a great car at a great price. We enjoyed his humor, knowledge of product and attention to detail! Ask for Kalin.
I would highly recommend the service center at Crossroads Huyndai. They are very honest and I would trust them with my vehicle any time. Cecil gave us extraordinary care and made fixing our car a breeze! Thank you, Crossroads Huyndai
I bought a 2024 Hyundai Tucson hybrid from Crossroads Hyundai. The sales consultant, Jake Alexander, was awesome.! The entire experience was painless and non stressful. I love my Tucson! I highly recommend Crossroads Hyundai.
We had a wonderful experience with Brett at Crossroads Hyundai. Purchasing a new vehicle and taking on a car payment was a big deal for us, so we really took our time making sure the car purchased was the one we truly wanted and that we were really ready. We visited Crossroads Hyundai on three separate occasions before committing to a vehicle, and Brett was super patient and respectful of our boundaries during the whole process. We never felt pressured to make a decision, but rather felt supported during the decision process. Once we decided to move forward, Brett made ...
Christian Kent was very Professional and Outstanding knows His job. Great Guy, He won Us over. Thanks Christian, Keep Up The Great Work!!! 👍😊
Mr. Talor"Bojangels" Michel, is the guy you need to see next time a new vehicle is needed. Bojangels went above and beyond to get me wanted with absolutely no sales pressure. He was very enjoyable to talk to and as far as the car goes was very taken care of and really clean. Look into crossroads Hyundai for your next purchase.
BoJangles was excellent to work with! Helpful, knowledgeable, personable and a snazzy dresser!! Would definitely go back to him to purchase another vehicle.
I recently purchased a 2025 Hyundai Tucson @ Crossroads Hyundai. My experience @ this dealership was exceptional. Wesley, my sales associate, along with the GM Dave, were incredibly helpful with understanding my needs & helping me think “outside the box” of what I thought I wanted to finding an even better fit. The team was patient, fun & I never felt pressured or hurried to make a decision. 10/10 would recommend.
I highly recommend sales consultant Morgan Fernandez at Crossroads Hyundai if you want a customer-oriented experience. Morgan is knowledgeable, patient, and non-pressuring. She listens and is supportive in helping you find the car you want. I would give her 6 stars out of 5 if I could.
I just drove off the lot today with my new Hyundai Tucson. My experience with Crossroads Hyundai, and in particular, with Kalin Standerwick, was a positive one from start to finish! Kalin knows his product, knows his competition, and knows the industry, and was honest and up front about it all. His patience and cool and collected demeanor made it easier for me to be calm in making this stressful financial decision. He definitely pulled out all the stops from my trade in, to my payments. Thank you Kalin and thank you Crossroads Hyundai!
Bojangles is pretty cool.
Just got my 2025 Ioniq N delivered to me. Dave Young and his team has been super helpful in answering all my questions and helping me find the exact color that I was looking for. They were patient throughout the process and guided me throughout the process to get the best deal possible. I started by inquiring at all 5 Hyundai dealerships in Colorado and most of them didn't even bother to reply. Crossroads Hyundai not only answered all my questions but help me find the color I was looking for amongst other things. Delivered the car to me, and made ...
Had a great experience with Jack and bought a Tuscon plug-in. He was very patient with us as we had wild kids that took lots of distracting and coxing (play area inside is a huge plus for young families) and was able to show us the value of something we hadn't considered before in a plug-in. Overall very impressed
Nice staff. Looking at leasing an IONIQ 5. Will see. There are good deals currently for leasing this vehicle, and the IONIC 6.
Just bought a rav4 2021 hybrid at an incredible deal from Bojangles! He was very patient with us, answered all of our questions and was very transparent with everything. 10/10 would recommend 🙂
Bojangles was amazing! Patient, kind, funny, down to earth. Amazing dude!
We're not so sure about our Hyundai Ioniq 5 after it's had to be in the shop twice for repairs in its first 15,000 miles, but the dealership in Loveland is a keeper. I won't go into the long story of the car's failures we've had to endure, but the service team at Crossroads handled each curveball the car threw them with great communication with us and honest assessments and estimates for the next steps and timing. Special shout out to Cecil, who had to endure my wife's daily calls for status for over a month.
Jake at Crossroads Hyundai gave us a great experience purchasing our car .His service was 5 star ...
Our experience at Crossroads Hyundai in Loveland was nothing short of exceptional! Brett, our salesperson, and Tyler in finance went above and beyond to ensure we drove away with exactly what we were looking for. From the moment we walked in, Brett truly listened to what was important to us and found the perfect vehicle to meet our needs. He was incredibly patient and knowledgable, answered every question thoroughly, and made the entire process refreshingly straightforward—no haggling, no pressure, just the offer we asked for. What stood out most was how efficient the purchasing process was, making it the ...
I worked with Kalin buying my new car and he was awesome! He was kind and helpful and patient. It was a four month process to finally purchase the car I wanted and he was never rude or pushy. Such a great experience, thank you to Crossroads Hyundai and thank you to Kalin!
Bojangles made every effort to find us a car in our price range by bringing us several options from around the lot. He showed patience with us as we tried to find a safe, affordable, car for our kid. The staff there was also friendly. They do have a large variety of used cars.
I owned a Tesla Model Y that got totaled. I comparison shopped an Ioniq 5 Limited and the Ioniq is a better car in virtually every way. I worked with Jack who is awesome, very flexible and knowledgeable. I would recommend him to anyone. I also worked with Dana in the business office who went above and beyond for me. Thank you to Jack and Dana for making this super easy! I've already referred a coworker who leased an Ioniq 5, and will keep referring people! Update: my coworker leased an Ioniq 5. My wife likes mine so much that she wanted ...
Mr Bojangles, is so Awesome! He's humorous and lightens the stress. We were his first sale at this location and he was exceptional. Thank you Bojangles, we wish ypu the very best! Our car is beautiful.
Thanks Morgan and Crossroads for a great car-buying experience and delivery of my new Palisade.
We bought a Santa Fe from Christian and he made it seamless and painless. Would 100% recommend. He deserves a raise Paul!!
I've Never had a better experience buying a vehicle at a dealership! Morgan was so helpful and personable and even came in on her day off to ensure I got the car I wanted. She went above and beyond for the entire transaction
Best dealership I've been to in the area. My daughter's car died on I25 and they got her in promptly and diagnosed the problem, even did most of the paperwork for the recall for her.
Henry and the team are fantastic! I sell cars for a major KIA store but they had a nice, fair priced used vehicle that was perfect for me. Fully transparent process, insanely good communication with sales people and management earned my business with no hesitation. Would absolutely buy another vehicle from them and highly recommend asking for Henry when you get here. Thank you for treating your customers and community with respect, kindness and fair deals on quality vehicles.
Kris at service was able to help me in a tight spot. I was travelling and had just bought a new car from another dealership. When I stopped at Loveland I found I had a defect in my tire and they were able to get the tire replaced the same day even with a full service schedule. Thanks Kris
Recently sold one of my cars to Crossroads Hyundai and thanks to Torin and Morgan, the process was extremely easy. Bought two cars in the past and won’t hesitate to buy another. Highly recommend
We just bought a new Ioniq 5 with the help and great service provided by Jack Townsend at Crossroads Hyundai- he helped us get the right car, in the perfect color, and ensured we'd have a good experience once we got it home. Thanks Jack and Bob for getting us into and ready to enjoy our first EV. We couldn't be happier.
First time working with a dealership, I was looking to lease an EV to replace my 2007 Camry. These guys and gals were all amazing! I’d been shopping around several dealerships, and this was by far the most friendly and welcoming. Others were pushy and (for lack of a better term) “salesman-y”. In the other dealerships, I felt like they were pushing me towards a certain direction I did not want. But Crossroads Hyundai did just the opposite; they let me guide the conversation and were helpful whenever I needed it. Can’t recommend this place enough! I worked with ...
I had a decent experience here. Dave, the manager was fair and Wesley who was my salesman went above and beyond. He explained all i needed to know about the car i wished to buy. He took his time and helped me every step of the way. He has the patience of a saint. My deal was fair and i have zero complaints. Wesley also called the next day to address other concerns i had. I highly recommend him to help you in the car buying process!
The front desk members of the service desk were the nicest gentlemen to help through the waiting process. The work ended up taking a few hours longer than we had expected and they gave me a vacant office to continue to work on my studies while being there to pass the time! They truly go to battle for their customers helping them with the wait.
Jack Townsend is a real pro. I am a tough car buyer and found him responsive to direct questions and nothing was a surprise during a very simple transaction.
Jack was honest and helpful. He got me a great deal and was very friendly. I couldn’t have asked for more.
We recently purchased a Hyundai SE, an all electric car with great miles per charge. Bob, the “ electric man,” answered all of the questions we had about the car and explained all of features on the car. Our salesman was Henry who made the paperwork easy and provided help in signing up to Electricfy America, a charging service across the United States. Thank you Bob and Henry, we are enjoying our new car.
Brett Ollila was the sales representative that helped me with my purchase and was very helpful providing all the information I needed for my purchase and delivery of vehicle.
Hyundai Crossroads will take care of you and help you get the car you want and need. Not to mention the amazing people working to get you the best deal in the market. MORGAN is a bubbly, knowledgeable and personable that makes the whole transaction at ease. She enjoys what she does and I highly recommend to find her when you decide to get a Hyundai! ☺️
I recently purchased a car from Crossroads and Morgan was an pleasure to work with. I explained that I had no plans to make a purchase on my first visit and she insisted I test drive the car. She said she would keep the car tucked away while I sorted out my previous lease. A week later she helped me with the buying process and I went home with a new Kona. I highly recommend the Crossroads dealership.
Just bought a 2024 Hundai Tuscon Hybrid from here and had a wonderful experience. I worked with Henry and he was patient, knowledgeable and made the whole experience a breeze. Highly recommend checking them out and working with Henry!!
Wes was fantastic in getting us a great deal! Truly awesome customer service and a pain-free experience. Highly recommend!
Sales consultant Jack Stevens did an amazing job understanding our wants and giving us multiple options to test drive and look at. The whole team at Crossroads Hyundai was pleasant to work with and very knowledgeable about every step of the process of leasing our 1st ever EV.
I needed a rush order on an oil change and this dealership was more than accommodating, far superior than the Greeley dealership. Dylan was polite and professional.
Christian and Cullen were amazing. Both were really professional and knowledgeable. Definitely would recommend them to help you find your dream car.
Personable & great service! Thank you for a positive experience and quality repairs!!
Christian Kent went ABOVE and BEYOND showing our vehicle he was very reasonable! John F and him worked greatly to find our new family car❤️
Morgan did a wonderful job of explaining every detail about the car I was interested in! Even went the extra mile to get try to get me a better offer on my trade! Shes great at her job, and was great to work with !
We purchased our third car here at Crossroads Hyundai and would not go anywhere else. The sales team is still here since our 1st purchase obviously in advanced positions Tyler was our first sales person and then our 2nd was Bradley and now out 3rd is an awesome guy named Brett, honest, straight forward no b.s. sales guy. I recommend Crossroads Hyundai and these three guys to all my family and friends. You can't beat the warranties and the service department. An extreme 10 in our book.
I test drove a car there this past week, and Jack was so helpful! It turned out not to be the right car for me, especially since I'd have to drive it back to south Texas. I really appreciate Jack's working with me to try to get me a good deal and not pushing me when it turned out to be too high.
Both times I went to see Brett in service and over the phone he has been nothing but real! He got to know me and my circumstances and led me correctly unlike most mechanics. He is always pleasant, nice, real, and does me justice. I appreciate him and would at this point never go to anyone else. He deserves recognition. Thanks Brett! U rock! Much love.
I recently purchased a 2024 Hyundai Santa Cruz from Crossroads Hyundai of Loveland, Colorado and had a wonderful experience. My salesperson, Dylan Kittredge and general manager Dave Young, Dana, and Finance manager Bradley are absolutely phenomenal, they were honest and treated me with respect, Dylan even went out of his way to go out and grab me a hamburger and fries during the process of purchasing, thanks again Dylan👍👍. General Manager Dave Young was kind and very considerate helping me with the purchase, Dana was fantastic helping out, and Bradley in Finance was exceptional 👏 👌 👍 even the service dept. is exceptional I ...